PsychCare 24/7 utilises a Firewall, which is a combination of hardware and software that separates a network into two or more parts to create secure areas on a ... PsychCare 24/7 utilises a Firewall, which is a combination of hardware and software that separates a network into two or more parts to create secure areas on a website. In addition, all our Counsellors must adhere to our confidentiality policy. Our online communications and payment systems are encrypted.