How to Book a Counselling Session

To book a Internet or Telephone Counselling session,

  1. Click on the “Proceed Booking” button below.
  2. Select the date
  3. Complete the booking request form by selecting the time and completing your details.

All our counselling sessions are 60 minutes. You may request for a double session (2 hours).

Internet Counselling: Upon making a booking, you will receive an email to confirm your booking. You will receive a unique chat room and password and that gives you access to your counselling session.

Using the same account user name and password, you will be able to login to our chat room. When it is time for your counselling session, your unique chat room will pop up and you will be able to enter using the password that was supplied to you.

This chat room will be automatically deleted after the counselling session has ended and all paperwork is completed. We encourage you to read our Terms and Condition and Privacy and Confidentiality Statement to familiarise yourself with our service.

Telephone Counselling: Upon booking for a telephone counselling session, you will also receive an email to confirm the date and time of the telephone session. You will be supplied with a telephone number that you must call at the appropriate time. (Please note that your call charges will vary depending on your telephone or mobile phone plans.)

Face-to-face Counselling: If you are wanting to book for a face to face counselling session, you will need to contact us via email or telephone. Once we have confirmed all your details, we will send you an email to confirm the session dates, time, location and counsellor. We encourage you to arrive at the location at least 10 minutes early to allow for your session to start on time.

Proceed with Booking